Another employee's feelings...
Please find below the Pulsecheck comments of a disgruntled co-worker. It is
being distributed with permission as an example of his feelings about the
TELUS workplace..... (one person's opinon, shared openly and honestly with
My pulse check comments block: (feel free to share, anonymous please)
after a steady stream of disagree, no, poor, strongly disagree, yada yada
"I left a good full-time job working for a wireless international
communications company to come work for TELUS because I thought I saw a
promise of a bright future. I used to really like working for TELUS. I
enjoyed coming to work and putting in a solid day's work. Now I'm stuck in a
veal fattening pen waiting for the day when my access card won't open the
door and we're forced out onto the street. Now I hide my badges and never
wear a TELUS logo for fear of repercussions from angry customers. I am stuck
at a desk all day long doing a job that I was surplussed into where I am not
productive and I don't receive proper training. Before I come into work I
check the "help wanted" ads to try and find another job and I ALWAYS look
for new postings just so that I can "get the hell out" of this pathetic mess
I've landed in. My manager hides (nay, cowers in fear) in a cubicle and
doesn't manage his team properly. He's completely lost control. All of this
goes on while the company attempts to emasculate the union... regularly
slapping the face of an already stressed out and disenchanted work force...
by appealing any decisions by the CIRB. TELUS has completely lost touch with
both the customer and the workforce. I suppose if you have no customers then
you have no service complaints. It's time to buck up and sign a contract
now. 1249 days without a contract is completely insane. How long is TELUS
going to keep playing the shell game in court? You want a quality work
force? Treat them with respect and dignity. Pay them a respectable wage.
Offer them better benefits and more flexible schedules. Eliminate panoptical
management. Eliminate pulse check surveys. Eliminate spying. Eliminate "days
in the park" for mistakes that should have been an opportunity to learn.
Become more flexible in regards to what constitutes low service usage work
times. Eliminate an implied expectation that members will overtime. Get rid
of meritocratic programs like Team Machine and variable pay and give us true
rewards: Job security, wages and benefits. And... Above all, it's time for a
contract. Now. Stop screwing around and tap-dancing and get back to the
table like adults."